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OroScan Help Centre
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Find straightforward answers about CBCT imaging, Oral Radiology, Oral Pathology, Digital Diagnosis, centre visits and clinician services.
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If your question is about a specific referral, scan, biopsy or centre visit, contact your nearest OroScan centre so the team can guide you based on the exact requirement.
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General
General FAQs
What is OroScan?
OroScan is a specialist oral diagnostic network focused on advanced dental imaging, Oral & Maxillofacial Radiology, Oral Pathology and Digital Diagnosis.
Is OroScan a dental treatment clinic?
OroScan is primarily focused on diagnosis and diagnostic support rather than routine dental treatment. Your treating dentist or specialist remains responsible for your clinical care and treatment plan.
Who can use OroScan services?
OroScan supports patients referred for diagnostic investigations as well as dentists, dental specialists, hospitals, clinics, institutions and imaging centres.
How do I know which OroScan service I need?
In most cases, your treating dentist or specialist will identify the appropriate investigation. If you already have a referral or prescription, bring it with you or contact the nearest OroScan centre for guidance.
CBCT & Imaging
CBCT & Imaging FAQs
What is a CBCT scan?
CBCT stands for Cone Beam Computed Tomography. It provides three-dimensional images of teeth, jaws, bone and surrounding anatomical structures.
How is CBCT different from a normal dental X-ray?
A conventional dental X-ray is two-dimensional. CBCT can provide three-dimensional information and allows clinicians to review anatomy from multiple planes and angles.
Why might my dentist recommend CBCT?
CBCT may be recommended when additional three-dimensional information is required for implant planning, complex endodontic cases, impacted teeth, orthodontics, oral surgery, TMJ, sinus or other maxillofacial assessment.
Do I need a referral for CBCT?
If your dentist or specialist has requested a specific CBCT investigation, bring the referral or prescription with you. This helps the centre understand the area and clinical question to be examined.
Can CBCT be used for implant planning?
Yes. When clinically appropriate, CBCT can help the treating clinician assess available bone and important anatomical relationships at a proposed implant site.
Can CBCT be useful for root canal cases?
Yes, in selected complex endodontic cases where three-dimensional information may provide additional anatomical detail.
Can CBCT be used for impacted wisdom teeth?
CBCT may help clinicians evaluate the three-dimensional position of impacted teeth and their relationship with nearby roots, nerves and surrounding structures when clinically necessary.
Oral Radiology
Centres & Visits
Centres & Visits FAQs
How do I find my nearest OroScan centre?
Use the OroScan Centre Finder to search by centre name, city, area or PIN code and choose the location most convenient for you.
Does every OroScan centre offer exactly the same services?
Service availability may vary by location. Contact the selected centre before visiting if you require a specific scan, pathology service or advanced diagnostic investigation.
What should I bring to my appointment?
Bring your dentist’s referral or prescription and any previous scans, X-rays or reports that may be relevant to the current investigation.
Should I contact the centre before visiting?
It is recommended when you require a specific investigation, need to confirm timings or are unsure which service has been requested.
Will my dentist receive my scan or report?
OroScan supports digital diagnostic and reporting workflows. The exact delivery process depends on the service and centre, so confirm this during your visit or with your referring dentist.
Oral Radiology FAQs
What is Oral & Maxillofacial Radiology?
It is the dental specialty concerned with the acquisition, interpretation and diagnostic use of imaging involving the teeth, jaws, face and related structures.
Does OroScan provide specialist CBCT reporting?
Yes. CBCT image reporting forms part of OroScan’s Oral Radiology service portfolio.
What other radiology services does OroScan provide?
OroScan’s established radiology services include maxillofacial CT reporting, extra-oral and intra-oral radiographic evaluation, cephalometric analysis, TMJ analysis, sinus analysis, implant placement reporting and selected airway or sleep-apnoea CBCT evaluation.
Why would my dentist request a specialist radiology report?
A specialist report may be useful when imaging contains complex findings or when additional interpretation can support diagnosis and treatment planning.
Is a radiology report the same as my final diagnosis?
No. A radiology report contributes specialist imaging findings. Your treating dentist or specialist combines those findings with examination, history and other relevant clinical information.
Oral Pathology
Oral Pathology FAQs
What is Oral Pathology?
Oral Pathology is the diagnostic evaluation of diseases affecting the mouth, jaws and related tissues, often using microscopic examination of tissue or cellular samples.
Does OroScan provide biopsy-related pathology services?
Yes. OroScan’s pathology services include histopathology for oral biopsy specimens together with other diagnostic pathology support.
What is histopathology?
Histopathology is the microscopic examination of tissue to help establish or refine a diagnosis.
Does OroScan provide cytopathology?
Yes. Cytopathology is included in OroScan’s published Oral Pathology services.
What is immunohistochemistry?
Immunohistochemistry uses selected tissue markers to assist diagnostic classification in appropriate cases. It is not required for every specimen.
What are special stains?
Special stains are additional laboratory staining techniques used in selected cases to highlight particular tissue components or organisms.
How long does a routine biopsy report take?
OroScan’s existing service information states a 48-hour service for routine biopsies. Complex cases, additional stains, immunohistochemistry or specimen-related issues may require more time.
Who should collect the biopsy sample?
The sample is generally collected by the treating dentist, oral surgeon or clinician. Contact OroScan Pathology for the current specimen-submission and transport process.
Digital Diagnosis
Digital Diagnosis FAQs
What is Digital Diagnosis?
OroScan’s Digital Diagnosis combines teleradiology and telepathology, allowing suitable diagnostic images to be transmitted electronically for remote specialist analysis.
What is teleradiology?
Teleradiology is the electronic transmission of radiological images so a specialist radiologist can interpret them from another location.
What is telepathology?
Telepathology allows suitable pathology images to be transmitted digitally for remote specialist review and consultation.
Who is Digital Diagnosis intended for?
It is primarily a clinician-facing service for dentists, specialists, clinics, hospitals, institutions and imaging centres seeking specialist radiology or pathology input.
Can Digital Diagnosis be used outside an OroScan centre?
Yes in principle. The service is designed around transmitting diagnostic material between locations so specialist interpretation is not limited to a single physical centre.
Does Digital Diagnosis replace my treating dentist?
No. Specialist digital interpretation supports the treating clinician. The final clinical decision remains with the dentist or specialist responsible for your care.
For Dentists
For Dentists FAQs
Can dentists refer patients directly to OroScan?
Yes. OroScan works with referring dentists and specialists for advanced imaging, Oral Radiology, Oral Pathology and Digital Diagnosis.
Can I request specialist CBCT interpretation?
Yes. Specialist CBCT reporting is part of OroScan’s Oral Radiology offering.
Can I submit a case for Digital Diagnosis?
OroScan provides teleradiology and telepathology workflows. Use the current clinician access route or contact OroScan to confirm supported case types and submission formats.
What clinical information should accompany a radiology case?
Include the reason for imaging, the clinical question, relevant history and any previous studies that may assist interpretation.
What information should accompany a pathology specimen?
Provide the biopsy site, specimen type, relevant clinical history, provisional or differential diagnosis and referring clinician details. Contact OroScan for the current specimen-submission protocol.
Can I request consultation or a second opinion?
OroScan’s service portfolio includes consultations and specialist diagnostic support. Contact the relevant radiology or pathology team to discuss the case.